Brighton help centre

What Happen If Low Quality Files Are Uploaded?

If you have uploaded a low-quality file and placed the order with us. Our order processing team will check the file before processing and if we feel the quality is not sufficient for printing, we place the order on hold and we will update the details to the registered email ID of the customer. Only After finding the resolution for the problem and confirmation from your end, we will start processing your order. We request you to please cooperate with us to provide you with the best printing services.
What is Product Customization?

Product Customization: There are 2 steps involved in Product Customization. Step 1 We request you to please go through our design catalog and select a design that suits your requirement. Step 2 After clicking the product, the customization tool will pop up where you can edit all the details in the design. Once your design is ready, you can proceed further. Note: If you wish to save the design for future use we request you to please log in before you start customizing the design.
About Our Customization Tool

Brighton graphics customization tool is easy to use and added certain levels as per the product category. The tools provided by us will assist you in creating an automation model.
Guidelines for Customizing Products

For every category at brightongraphic.com, You will find a customization tool that is very easy to use, (like automation adding to your design). Kindly make use of our customization tool as per your need and requirement. Still, if you are unable to make use of our customization tool. Kindly contact our customer support, so that they will help and guide you at the earliest.
How Will I Get My Refund Amount?

Your refund will be added to Brighton's wallet. For Payment Orders, You will receive the refund amount credited to your source account / Card in 7 Business Days. Note: Cashback Offers amount will not be credited to Your Bank. You can only use it for further/ future purchases.
What Are The Payment Options Available?

We accept payments through all major debit/credit cards. You can also pay using Internet Banking, PayTM, PhonePe, Google Pay, UPI and Other Wallets (freecharge, JioMoney, OLAMONEY, PayZapp, Airtel Money